Main purpose of the job: The AV Technician is responsible for delivering a superior quality audio visual service that goes beyond customer expectations by utilising technical knowledge, hospitality skills and up-selling techniques. Working to assist the Project Manager, this position is responsible for delivering outstanding customer service across the full spectrum of technical disciplines. 

When on site the AV Technician will report to the relevant Project Manager.

Skills and attributes required: 

• Previous experience in a similar technical AV role with a good understanding of the industry.
• Reasonable level of computer skills, (Microsoft Outlook, Word, Excel).

• Understanding of power distribution and load calculations is an advantage.
• Must display a positive attitude both in the warehouse / venue and on-site.

• Excellent oral and written communication skills.
• Ability to cope well under pressure.
• Capable of working to deadlines.
• A good understanding of:
  • Electrical safety at work
  • PAT testing
  • Safe working practices
• Mature approach to dealing with people at all levels of the organisation.
• Methodical and analytical approach to work with good fault-finding skills.
• Ability to learn and retain information within a reasonable time frame.
• High level of accuracy, attention to detail and pride in your work.
• Self-motivated and able to work under own initiative as well as part of a team.
• Reliable with good time keeping record.
• Committed to personal development.
• Observe a corporate image at all times, adhering to both the company’s and venue grooming standards.
• Actively demonstrate and promote safe working methods / safe lifting practices.
• Ability to maintain a safe, clean and hazard-free environment.
• Positive attitude to extra duties and new challenges.
• Ability to understand and comply with the Company’s Health and Safety Rules.

Summary of principal duties and responsibilities include:

• Work with all crew (including freelancers) with respect to all aspects of a presentation including installation, rehearsal, show and pack down.
• Apply working knowledge of all equipment, its application, cabling requirements and likely problem areas.
• Visually identify and assemble all equipment to the correct specification.
• Assess the suitability of any given piece of equipment for the job it has been specified to do.
• Demonstrate competence and a level of understanding of the following equipment:
• Multi image Data display systems including, LCD and Plasma display technologies.
• Computer to Projector interfacing, switching and routing.
• Video / Data signal processing.
• Computer networking.
• Basic Rigging skills.
• Multi Speaker Source Audio Systems including front of house.
• PA systems, fold back systems and signal processing devices.
• Stage lighting techniques including knowledge of moving lights.
• Video playback devices, Video cameras and Video display devices.
• Audio and Video recording devices.

• Install, operate and pack down equipment in a safe manner.
• Test and check installed equipment including aligning, tuning and troubleshooting.
• Ability to operate any of the above components in a show situation.

• Ensure correct equipment entry onto the equipment rental software, including bar codes.

• Any anomalies, omissions or shortages should be brought to the attention of the Head of Department / Operations Director immediately.
• Ensure that all equipment and flight case tour labels are marked up correctly for specific jobs.
• Prior to the load in, ensure a full briefing has been received from the Project Manager of show responsibilities.
• Support the technical departments with routine maintenance and repair of fixtures when necessary.
• Keep up to date with the latest fixtures and technology within the company.
• Faulty/damaged equipment to be clearly marked and HOD / Operations Manager / Service Manager notified of this at the earliest opportunity.

• Fulfill any other reasonable task required by the company.
• Ensure at all times confidentiality of information relating to the company or its clients, projects, or personal staff information.